IT Support

Round-the-clock technical assistance for all your IT needs

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Our Support Services

Remote Support

  • • Instant remote assistance
  • • Screen sharing support
  • • Quick issue resolution
  • • Secure remote access

On-Site Support

  • • Physical hardware repairs
  • • Network troubleshooting
  • • Infrastructure setup
  • • Emergency response

Preventive Maintenance

  • • Regular system checks
  • • Performance optimization
  • • Security updates
  • • Health monitoring

Our Support Process

1. Contact

Reach out via call, WhatsApp, or email

2. Assessment

Quick diagnosis of the issue

3. Resolution

Swift problem solving

4. Follow-up

Ensure complete satisfaction

Support Plans

Basic Support

KES 5,000/mo
  • Email & Phone Support
  • Remote Assistance
  • Business Hours Only
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Professional

KES 15,000/mo
  • Priority Support
  • Remote & On-site Support
  • Monthly Maintenance
  • Security Updates
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Enterprise

Custom
  • Dedicated Support Team
  • Custom SLA
  • Infrastructure Management
  • Strategic IT Planning
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Emergency IT Support

System down? Network issues? Get in touch for emergency support.

Emergency Hotline WhatsApp SOS